Fix&Go FAQ — frequently asked questions

Question 1

What is Fix&Go?

Accepted Answer

Fix&Go is a Czech digital platform that connects households with verified local craftsmen. It helps you post jobs, receive offers, chat with pros and keep a digital service book for your home.

Question 2

Is Fix&Go free for customers?

Accepted Answer

Yes. Fix&Go is free for every user. Requests, chat with craftsmen, the service book, device management, inspection reminders, the PDF report and MeteoSafe all come at no cost.

Question 3

How can I verify a craftsman?

Accepted Answer

Craftsmen with the Fix&Go Verified badge passed identity checks and collect public reviews. On each profile you can see references, ratings and completed jobs.

Question 4

Can I manage multiple properties?

Accepted Answer

Yes. The dashboard supports a service book for several properties, and MeteoSafe tracks the weather at every address you add.

Question 5

How does posting a job work?

Accepted Answer

Fill in a short form (what needs fixing, when, where), nearby craftsmen send you offers, you compare them, chat in-app and finish the job. Money flow and reviews stay on Fix&Go.

Question 6

What do I get in Fix&Go?

Accepted Answer

Fix&Go costs nothing for anyone. Every account includes the service book, device management, inspection reminders, the PDF investment report and weather alerts for your properties. No payment details needed.

Question 7

What is MeteoSafe and how does it work?

Accepted Answer

MeteoSafe watches the forecast for your address and sends early alerts about storms, frost, strong wind or heavy rain — so you can prevent damage and react in time.

Question 8

How much does MeteoSafe cost?

Accepted Answer

MeteoSafe is free for every account. Turn it on in your dashboard and it watches all of your properties.

Question 9

What is the digital service book?

Accepted Answer

A service book is an overview of every appliance in your home (boiler, roof, AC…) with repair history, warranties, service reminders and investment costs. All in one place, on phone and desktop.

Question 10

How can I contact you?

Accepted Answer

Fastest via the form on /kontakt or by email. Logged-in users can also use in-app support.

Frequently asked questions